Referral Pathways

referral

The most common form of referral to our practice is the Mental Health Care Plan which are available under the Better Access to Mental Health Care Initiative. This plan is completed by your GP and makes available to you to an initial 6 individual sessions and 10 group sessions of Psychological treatment with Medicare rebates. Upon completion of the initial 6 individual sessions, and following a successful review with your GP, you another 4 sessions of individual psychological treatment (i.e. total of 10 sessions per calendar year) may be available to you. Your clinician will talk with you about the group programmes we offer that may be of benefit to you.

Your GP will determine your eligibility for this plan. Should you wish to discuss this with your GP, please ensure that you book a long consultation.

Although a Medicare rebate can be claimed, there is generally a gap fee involved.

Evidence-Based psychological treatments available through the Better Access to Mental Health Care Initiative and they are effective when working with a number of disorders and life challenges including:

  • Mood Disorders (Depression and Bipolar Disorder)
  • Anxiety Disorders
  • Stress Management and Relaxation Training
  • Adjustment Difficulties
  • Improving Self Esteem and Confidence
  • Post-traumatic Stress Disorder
  • Managing the effects of Trauma
  • Obsessive Compulsive Disorder
  • Improving Assertiveness
  • Managing Anger
  • Loss, Grief and Bereavement
  • Work Related Stress
  • Child Behaviour Problems
  • Phobic Disorders
  • Attention Deficit Disorder
  • Drug and Alcohol Misuse
  • Eating Disorders
  • Personality Disorders
  • Self-Harm Behaviour
  • Non-acute Psychotic disorders
  • Sexual Disorders
  • Sleep Problems

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

 

A chronic medical condition is one that has been (or is likely to be) present for six months or longer, for example, asthma, cancer, cardiovascular disease, diabetes, musculoskeletal conditions and stroke. There is no list of eligible conditions. However, the CDM items are designed for patients who require a structured approach and to enable GPs to plan and coordinate the care of patients with complex conditions requiring ongoing care from a multidisciplinary team.

A patient must have a GP Management Plan (GPMP) and Team Care Arrangements (TCAs) (or a multidisciplinary care plan for residents of a residential aged care facility).

Your GP will decide whether you would benefit from these services and, if so, will refer you for appropriate allied health services.

A Medicare rebate for a maximum of five allied health services per patient each calendar year is available. These appointments are usually 20-30 minutes long.

Unfortunately, many people experiencing chronic medical conditions and/or chronic pain also experience anxiety and/or depression. If you think this may be something that you’re facing, discuss this with your GP who may assess that you are also able to access services under the Better Access to Mental Health Care Initiative.

Although a Medicare rebate can be claimed, there is generally a gap fee involved.

For more information call us on 02 4037 5811 or email reception@phaws.com.au

A person who is currently pregnant or who has been pregnant in the preceding 12 months, and who is concerned about that pregnancy, may claim Medicare benefits for up to three (3) non-directive pregnancy support counselling services (in total) per pregnancy.

Non-directive counselling is a form of counselling based on the understanding that, in many situations, people can resolve their own problems without being provided with a solution by the counsellor.

The service involves the counsellor undertaking a safe, confidential process that helps the patient explore concerns they have about a pregnancy. This includes providing unbiased, evidence-based information about all options and services available to the patient, where requested. An eligible person’s partner may attend counselling sessions, however, only one fee (for the patient) applies to each service.

A GP may refer patients via a signed and dated letter or note. Although a Medicare rebate can be claimed, there is generally a gap fee involved.

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

A patient must have a GP Management Plan (GPMP) and Team Care Arrangements (TCAs) (or a multidisciplinary care plan for residents of a residential aged care facility).

Your GP will decide whether you would benefit from these services and, if so, will refer you for appropriate allied health services.

A Medicare rebate for a maximum of five allied health services per patient each calendar year is available. These appointments are usually 20-30 minutes long.

Unfortunately, many people experiencing chronic medical conditions and/or chronic pain also experience anxiety and/or depression. If you think this may be something that you’re facing, discuss this with your GP who may assess that you are also able to access services under the Better Access to Mental Health Care Initiative.

Although a Medicare rebate can be claimed, there is generally a gap fee involved.

For more information call us on 02 4037 5811 or email reception@phaws.com.au

If you have been injured at work or in the course of carrying out your work, you may require the services of a Psychologist as part of your recovery.

In NSW, your employers Insurance company may refer you to a Psychologist once your claim has been approved. These sessions are time-limited and the number of sessions is determined by the Insurance company after assessing your claim. Successful claims will result in the cost of your sessions being covered by WorkCover.

More information can be found at Read More

It is essential to get treatment approval first

Unfortunately, If the insurer denies liability, or declines a treatment request because it does not meet ‘reasonably necessary’ criteria, you will be personally responsible for payment of accounts, so before attending for treatment please submit a workers compensation claim, and have approval from the insurer to start treatment.

More information can be found at Read More

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

If you have been involved in a Motor Vehicle Accident and think you may be experiencing subsequent mental health concerns/psychological injury, such as anxiety or Post Traumatic Stress Disorder. You can initiate a referral to a Psychologist for an assessment or you can ask your GP to do this on your behalf.

If it is evident at the initial assessment that ongoing treatment is required, you will need to complete the Allied Health Recovery Request (AHRR) and submit to the CTP Green Slip insurer for consideration. Phone communication with the insurer is only recommended if there are extenuating circumstances, complex issues or urgent needs.

At times the insurer may request additional information to the AHRR (for example a specific report or a rehabilitation services request, if so, you will need to agree with your insurer who will pay for this).

Approval must be received before commencing treatment to ensure all accounts will be paid.

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

In NSW, your employers Insurance company may refer you to a Psychologist once your claim has been approved. These sessions are time-limited and the number of sessions is determined by the Insurance company after assessing your claim. Successful claims will result in the cost of your sessions being covered by WorkCover.

More information can be found at Read More

It is essential to get treatment approval first

Unfortunately, If the insurer denies liability, or declines a treatment request because it does not meet ‘reasonably necessary’ criteria, you will be personally responsible for payment of accounts, so before attending for treatment please submit a workers compensation claim, and have approval from the insurer to start treatment.

More information can be found at Read More

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

Psychological Health and Wellbeing Services are a provider of psychological services to our veterans through the Department of Veterans Affairs (DVA). This means that if you hold a DVA WHITE or GOLD card you are entitled to 10 sessions with no financial cost to yourself. To access this service, you will require a DVA referral form from your GP or other medical professional. Some limitations apply to eligibility for White card holders.

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

Clients may also present privately, with no referral from a GP or medical professional.

There is no limit to the number of sessions you may have as a private client, however, Medicare rebates are not available.

Please check with your private health fund as they may offer rebates for Psychological Services under ‘Extras’. The fee you will pay can be found in the fees table

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

Some insurance companies and employers may refer you or your immediate family members to a Psychologist, Social Worker or Counsellor and assist with costs associated with visits.

The Psychological Health and Wellbeing Service is registered with a number of EAP providers.

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

The National Disability Insurance Scheme (NDIS) is a new way of providing community inclusion and individualised support for people with permanent and significant disability, their families and carers.

Psychosocial disability can arise from mental health issues. Whilst not everyone with a mental health issue will experience psychosocial disability, those that do can experience severe effects and social disadvantage. Most of these people will have support needs from the NDIS as well as health and mental health services. Other people utilising NDIS (i.e. those with disability other than a psychosocial disability) may also require mental health services and supports from time to time.

The following is a link to the website www.ndis.gov.au

At this time Psychological Health and Wellbeing Services is able to provide services to those people who manage their own NDIS package

For more information call us on 02 4037 5811 or email reception@phaws.com.au.

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